This policy explains how Simulator Solutions handles personal information — how we collect and manage your data, and how you can request access to, or correction of, the information we hold about you.
Privacy Act 1988 (Cth)
Although Simulator Solutions is classified as a small business that is exempt from the Privacy Act 1988 (Cth), we consider protecting personal information important. This policy outlines how we collect and handle your data. The Privacy Act 1988 (Cth) is accessible at the Australian Legal Information Institute website.
Our personal information handling practices
What is personal information?
We adopt the Privacy Act’s definition: information or an opinion about an individual whose identity is apparent, or can reasonably be ascertained, from that information.
Collection of personal information
We collect personal information directly from individuals for purposes including:
- Providing information you have requested
- Delivering goods you have purchased
- Delivering services you have purchased
- Managing email or mailing-list subscriptions
- Publishing event information on our website
- Facilitating normal communication by email, text or phone
Browsing. Browsing our website alone does not trigger the collection of personal information. Internet service providers record statistical data, including server addresses, domain names, pages accessed, the time of your visit, browser types, and previously visited sites. Identification occurs only during law-enforcement investigations conducted with a warrant.
Cookies. Our website may use cookies. You can disable cookies in your browser settings, though doing so may affect how the site functions.
Use and disclosure of your personal information
We do not disclose your information to third parties.
Data quality
We maintain the accuracy of the information we hold by updating it when we are notified of changes.
Data security
Our protection measures include password-protected electronic files, locked storage for paper files, and physical access restrictions. Online forms and enquiries use password-protected databases.
Deletion of data and unsubscribing
A member’s personal information is securely destroyed when their membership ends. You may request deletion of your information at any time. To opt out, email us with “unsubscribe” in the subject line.
Access and correction
You may request access to, or correction of, the information we hold about you, unless there are sound legal reasons to withhold it under the Privacy Act, the Freedom of Information Act 1982, or related legislation.
How to contact us
For further information, please use our Contact Us form.